SmartOps Accelerator

A 90 day program that automates heavy manual work, connects systems, and cuts operations cost while lifting speed and accuracy.

90 days
TechSparq productized consulting services

Problems We Solve

Teams buried in manual, repetitive work

Disjointed systems and shadow processes

High error rates and slow approvals

Rising operations cost with flat or falling margin

Our Solution

Operations diagnostic to find top friction workflows

Process redesign with a focus on automation and clarity

RPA and workflow tools to automate key steps

Integrations that link ERP, CRM, commerce, and support tools

Dashboards to track SLA, volume, and exceptions

Coaching so staff can own and extend the new flows

How It Works

Our structured approach delivers results through clear phases:

1

Ops discovery

Weeks 1 to 2
  • Map end to end processes for priority areas
  • Measure cycle time, volume, and error rates
  • Pick two or three high value workflows to target
2

Design and build

Weeks 3 to 6
  • Design new target processes with automation in mind
  • Configure bots and workflow tools
  • Connect data between key systems
  • Pilot new flows with a small group
3

Rollout and train

Weeks 7 to 10
  • Roll updated flows to broader teams
  • Train staff on new tools and reports
  • Refine rules based on live feedback
4

ROI and scale

At six to twelve months
  • Confirm savings and cycle time gains
  • Extend automation to similar processes
  • Agree on the next SmartOps wave

Expected Outcomes

Lower process cycle time for key flows

Lower cost per transaction or case handled

Lower error and rework rates

Better SLA compliance and predictability

Happier staff with less low value work

Who This Is For

  • COO or Head of Operations
  • Shared services leader
  • Head of Customer Operations
  • Transformation or automation lead in retail, energy, mining, healthcare, or ecommerce

Ready to Start?

You might be ready if you hear yourself saying:

  • We are drowning in manual tasks.
  • We copy data between systems by hand.
  • Our teams complain about the same process every week.
  • We want automation but do not know where to start.

Common Questions Answered

We are too busy to take on an automation project.

SmartOps focuses on a few high value flows and uses a small client squad. The goal is to free time, not add work. TechSparq handles the heavy lift so teams can keep the day job moving.

We already invested in a big ERP upgrade.

SmartOps helps you realize the value of that investment. It uses your new stack and proves impact in clear, simple metrics that leadership can see.

Ready to Get Started?

Let's discuss how SmartOps Accelerator can help your organization achieve measurable results in 90 days.

Related Topics

operations
automation
rpa
process improvement
erp
shared services